Industry: Insurance/Retail
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: United States
Full Job Description
Join Our Team at Main Street America Insurance!
Position: Retail Associate
At Main Street America Insurance, we are committed to providing our customers with the best service possible while creating meaningful interactions every day. As a leading provider in the insurance sector, we understand that our employees are our greatest asset. We are currently seeking a highly motivated and passionate individual to join our team as a Retail Associate in our vibrant Jacksonville, Florida office.
About Us
Main Street America Insurance is a reputable and community-focused insurance provider that believes in making insurance accessible, understandable, and affordable to all. We aim to foster trusting relationships with our clients through exceptional service and commitment to integrity. Our team is composed of knowledgeable professionals dedicated to the success and well-being of our customers and each other. Join us in our mission to create a brighter future for our community and beyond.
Position Overview
The Retail Associate will serve as the face of Main Street America Insurance for our customers. This entry-level position will offer you the opportunity to engage with clients, understand their needs, and provide informed assistance regarding our insurance products and services. Whether it’s assisting customers with inquiries or guiding them through the application process, your role is critical in ensuring a positive customer experience and meeting organizational goals.
Key Responsibilities
- Engage with customers in a friendly and professional manner, providing exceptional service at all times.
- Assist clients in understanding their insurance options and provide them with information on various products.
- Process transactions accurately, including bill payments, policy renewals, and new inquiries.
- Maintain knowledge of industry trends, changes in policies, and company offerings to better assist customers.
- Prioritize customer satisfaction by handling customer complaints and issues with grace and professionalism.
- Work effectively as part of a team to achieve sales targets and enhance store performance.
- Assist in maintaining an organized and clean workspace to create an inviting environment for customers.
- Participate in team meetings and training sessions to continually improve your skills and product knowledge.
Qualifications
- High school diploma or equivalent; further education in Business, Communications, or related field is a plus.
- Proven experience in customer service or retail, preferably in the insurance or financial sectors.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Proficiency in Microsoft Office Suite and familiarity with POS systems.
- Strong problem-solving skills and a proactive attitude.
- Flexibility in work hours, including evenings and weekends, as needed.
Why Join Us?
We value our employees as much as our clients. At Main Street America Insurance, we recognize hard work and dedication, offering a supportive work environment where your contributions truly matter. Here’s what you can expect when joining our team:
- Competitive salary and performance-based incentives.
- Comprehensive training program to set you up for success.
- Health, dental, and vision insurance options for you and your family.
- Opportunities for career growth and professional development.
- Inclusive company culture that values diversity and encourages innovation.
- Employee recognition programs and annual team-building events.
How to Apply
If you are looking for an exciting career opportunity and are passionate about delivering excellent customer service, we encourage you to apply for this Retail Associate position at Main Street America Insurance. Please submit your resume and cover letter detailing your relevant experience and why you would like to join our team.
Join us today and help us shape the future of insurance while forging lasting relationships in our community!
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Conclusion
At Main Street America Insurance, we believe your career should be fulfilling and rewarding. As a Retail Associate in Jacksonville, you’ll have the chance to positively impact our customers’ lives while working with a dedicated team in a supportive environment. Don’t miss out on the opportunity to build your career with us, apply now!
FAQs
- What are the working hours for this position?
The Retail Associate position typically requires flexible hours, including evenings and weekends. Exact hours will depend on the store’s operational needs. - Is there room for career growth?
Yes! We prioritize internal promotions and provide training and development opportunities for our employees. - Do I need prior experience in insurance to apply?
While previous experience in insurance is beneficial, it is not required. We offer training programs to help new associates understand our products and services. - What is the dress code for this position?
Our dress code is business casual, creating a professional yet comfortable environment for both our employees and clients. - Will I receive training if hired?
Absolutely! We provide comprehensive training to ensure you feel confident in your role and are knowledgeable about our products.
