Admissions Specialist – Work From Home Opportunities at Jay Peak Resort

Industry: Hospitality

Employment Type: Part Time

Work Hours: 8

Salary: $20 To $30/An Hour

Location: United States

Full Job Description

Join Jay Peak Resort as an Admissions Specialist

At Jay Peak Resort in the beautiful city of Jay, Vermont, we pride ourselves on providing unforgettable experiences for our guests as well as fostering a supportive work environment for our team members. We are thrilled to announce an exciting opportunity for dedicated individuals to join our admissions team through our work from home admissions jobs program. If you are passionate about travel, hospitality, and customer service, and are looking for a role that allows for flexibility and remote work, we want to hear from you!

About Jay Peak Resort

Jay Peak Resort is more than just a ski resort; it’s a year-round destination for adventure, relaxation, and family fun. Nestled in the stunning Green Mountains, our resort is known for its exceptional recreational facilities, including skiing, snowboarding, indoor water parks, and hiking trails. Our mission is to create memorable experiences for every guest who visits us. We’re dedicated to providing a welcoming atmosphere and are always looking for innovative and enthusiastic team members to join our journey.

Position Overview

As an Admissions Specialist, you will play a crucial role in welcoming guests and guiding them through the admissions process. You will leverage your customer service skills and passion for travel to help potential visitors learn about our offerings, book their stays, and ensure that every individual has the best experience possible. This is a work from home admissions job, affording you the flexibility to work from your location while being part of a team that values your input and talent.

Key Responsibilities

  • Serve as the first point of contact for prospective guests by providing exceptional customer service via phone, email, and chat.
  • Assist with inquiries related to reservations, pricing, accommodations, and resort amenities.
  • Manage the admissions process from initial guest contact to final booking confirmation.
  • Maintain accurate and updated records in the admissions database.
  • Collaborate with other departments (e.g., marketing, guest services) to align on promotions and updates.
  • Participate in training sessions to stay informed about resort changes, promotions, and policies.
  • Handle customer feedback and inquiries efficiently, ensuring guest satisfaction.
  • Generate leads and nurture relationships to convert inquiries into bookings.
  • Engage actively in team meetings and provide input for continuous improvement.

Qualifications

  • High school diploma or equivalent; bachelor’s degree in hospitality, business, or related field preferred.
  • Excellent verbal and written communication skills.
  • Proven experience in customer service, preferably in the travel or hospitality industry.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage time effectively in a remote setting.
  • Proficiency with Microsoft Office Suite and experience with CRM software.
  • Knowledge of Jay Peak Resort’s offerings and local attractions is a plus.
  • Comfortable working flexible hours, including evenings and weekends, as needed.

What We Offer

At Jay Peak Resort, we value our team members and strive to provide opportunities for growth, development, and work-life balance. Here’s what you can expect when joining our team:

  • Competitive salary and performance incentives.
  • Flexible working hours that allow for a healthy work-life balance.
  • Comprehensive training and ongoing professional development.
  • Employee discounts on resort services and amenities.
  • A supportive remote working environment with a collaborative team culture.
  • The opportunity to be part of a dynamic team that is passionate about creating unforgettable experiences for our guests.

How to Apply

If you are excited about being part of the Jay Peak Resort team and want to contribute to memorable vacations for our guests while enjoying the benefits of a work from home admissions job, we invite you to apply now! Please submit your resume and a cover letter detailing your relevant experience.

Conclusion

Joining the Jay Peak Resort team as an Admissions Specialist offers a unique opportunity to connect with people from around the world, share your love for adventure, and work flexibly from home. We are eager to find enthusiastic candidates who thrive in a customer-focused environment. If you’re ready to make an impact and help people experience the wonders of Jay Peak, apply now and become a valued part of our team!

FAQs

  1. What is the typical work schedule for the Admissions Specialist role?

    The work schedule is flexible, with opportunities for shifts during evenings and weekends as needed to accommodate guest inquiries.

  2. Is previous experience in the hospitality industry required?

    While it is preferred, applicants with strong customer service backgrounds in other industries are also encouraged to apply.

  3. Will I receive training for the position?

    Yes, new team members will undergo comprehensive training to familiarize themselves with our systems, policies, and resort offerings.

  4. Is this position remote full-time or part-time?

    This position can be either full-time or part-time, depending on your availability and our business needs.

  5. What kind of support can I expect while working from home?

    You’ll be supported by a dedicated team, with regular meetings and open lines of communication to ensure you have the resources you need.

Only candidates can apply for this job.
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